1. Introduction
Welcome to Selvan Rathinasamy. These Terms and Conditions outline the rules and regulations for the use of our website and services.
2. Acceptance of Terms
By accessing our website, you agree to abide by these terms. If you do not agree, please do not use our services.
3. Use of Our Services
- You must be at least 18 years old to use our services.
- Any unauthorized use of our website is prohibited.
4. Payment Terms
All payments made through Razorpay are subject to their terms and conditions. We are not responsible for any technical issues related to payment processing.
5. Intellectual Property
All content, trademarks, and data on this site are the property of Selvan Rathinasamy and may not be used without permission.
6. Limitation of Liability
We are not liable for any indirect damages arising from the use of our services.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Refund and Cancellation Policy
1. Cancellations
- Orders can be canceled within 24 hours of placement if they have not been processed.
- Once an order has been shipped, it cannot be canceled.
2. Refunds
- Refunds will only be provided for defective or damaged products upon verification.
- Refund requests must be raised within 5 days of delivery.
- Refunds will be processed within 5 – 6 business days to the original payment method.
3. Non-Refundable Items
- Digital products and services once delivered are non-refundable.
- Customized or personalized items are not eligible for refunds unless they are defective.
4. How to Request a Refund
To initiate a refund, please contact us at selvanr4@yahoo.com with your order details.
Shipping Policy with Delivery Timeline
1. Shipping Timeframe
- Orders are processed within 3 – 4 business days.
- Standard delivery takes 5 business days.
- Express shipping is available with a delivery time of 2 – 3 business days.
2. Shipping Charges
- Shipping costs vary depending on the destination and order size.
- Free shipping may be available for orders above a certain amount.
3. Delivery Timeline
- Orders within major cities are delivered within 5 business days.
- Remote locations may take up to 10 business days.
4. Tracking and Delays
- A tracking number will be provided once the order is shipped.
- We are not responsible for delays caused by natural disasters, courier disruptions, or incorrect addresses provided.
5. Damaged or Lost Items
- If your order arrives damaged, please contact us within 48 hours with photos.
- Lost shipments must be reported within 5 days of the estimated delivery date.
For any questions, contact us at selvanr4@yahoo.com or 9442836613
